CHAMELEON SUPPORTProduct advice and customer assistance
One request, one support history

Open a customer support ticket

Get product-selection advice or help with an order, shipping, missing items, returns, warranty or repair. No purchase or technical measurements are required to submit this form.

For equipment troubleshooting, use the technical intake. For dealer applications, business partnerships, media or military programs, use Business & General Inquiries.

No order number? You can still submit. Include where you purchased if relevant. References are reviewed by staff and are not automatically verified.

Tell us what you need and include relevant dates or tracking details. Do not include passwords, payment details or identity documents.

Up to four files. Images and documents up to 8 MB; short videos up to 25 MB each. Photos help with damage or missing items, but are not required to open a ticket.

Submitting a ticket does not change an order, authorize a return or establish warranty coverage. Wait for the support team's instructions before returning equipment. After your ticket is created, replies to its notification emails stay in that same case.

Find my existing ticket